Sparks is a platform that uses data to power adaptive and personalised nudges for learners, employees, managers and instructors as and when they need it.
It utilises Nudge Theory to make a difference to someone's learning experience through the delivery of timely support actions which are informed by data.
To date, we have seen the following use cases bySparks users.
- Welcoming a user to a course within seconds of them enrolling onto it.
- Reminding users via SMS that they could participate from their mobile phone if desired.
- Encouraging users to revisit material a set period of time after they had completed it.
- Sending pre-scheduled emails containing 'personalised' Persona-driven encouragement throughout the course.
- Congratulating participants after they have completed individual levels/phases of a development activity.
- Congratulating participants after they have completed the entire development activity.
- Encouraging dialogue with the Line Manager, before during and after the development activity.
- Encouraging users who may have un-enrolled from a development activity to have another attempt at re-engaging.
- Drip-feeding material to participants after they have formally completed the activity to help reinforce the subject matter and assist in them applying it to their workplace.
- Automating the analysis of social commentary via Google's Natural Language Processing Semantic Analysis tool.
- Pushing messages to an Enterprise Social Network (Slack) channel to inform a course administrator, in real-time, as to enrolments that were taking place.